Patchpizazz Ordering Information

Placing an Order with us is easy.

Patch-modelled-200

  • Select the type of eye patch from the menu provided.
  • Fill in the required fields to customise your patch, then follow the easy step by step instructions provided to complete your order.
  • A confirmation email will be sent to your nominated email account (so please ensure it is correct) once checkout is completed. We will endeavour to dispatch your order within two business days of receiving your payment.

Choosing Your Design

Once the patch type and size are selected, click on the design thumb nail box to see that design in a larger format.

The cotton designs displayed in the selection are scans of the fabric from which the eye patches are made.  We take special care to ensure all our eye patches display a feature of the fabric but cannot guarantee you will received that part of the design you may have liked.

If you would like to receive your eye patch with a particular feature of the design, please email us your request with SPECIAL REQUEST in the subject line.

For example: You would like to order an eye patch with the “Glitter Wings” design, but your daughter would specifically like a pink butterfly – please email this request including your name and order number and we will do our best to meet your request.

Currency

All prices on the site are in New Zealand Dollars.

Payment Options

New Zealand Customers

We accept the following forms of payment:
· Bank Deposit – New Zealand Only (KiwiBank)
· Credit Card – via Paypal
· Cheque – New Zealand Only

Our preferred method of payment is Bank Deposit.
Please ensure ALL deposits are referenced with your surname and order number.

International Customers

We only accept credit card payment via Paypal.

Credit Card Payment

PayPal is a fast and secure way of ordering. Patch Pizazz do not gather, store or process any credit card information, we use third party financial services provided by PayPal. PayPal use a secure server to gather your information, so you can be assured your order is being processed securely. For more information about the credit card payment process via PayPal, please visit www.paypal.com

Taxes and Duties

All prices on this site include New Zealand GST.
International customers may be charged value added tax, sales tax, or custom duties by the Customs of your country. These charges are your responsibility and you understand that any products you acquired from this web site may be subject to such taxes and duties.

Shipping

There is no shipping charged on orders of two or more patches.

Shipping Charges for One Patch Orders

New Zealand NZ$4.50
Australia NZ$9.50
Rest of World NZ$16.00

Deliveries within New Zealand

All orders are sent via NZ Parcel Post which has a 1-3 business days delivery target to major towns and cities. Rural customers can expect delivery targets of 3 to 5 business days.  If you have not received your order within 7 business days, please contact us.

International Deliveries

Orders are sent by International Air service with a delivery target of 3 to 10 working days. There is no Track and Trace available with this service. If your order has not arrived within 12 working days, please contact us immediately.

If your article has not arrived within the delivery schedules stated, or is damaged upon arrival, please notify Patch Pizazz immediately on sales@patchpizazz.co.nz or phone +64 3 318 4829.

Product Availability

While we try to maintain an accurate stock level of our products, due to unforeseen circumstances, products you ordered may not be available. In such case, we offer options for refund of the cost of the out of stock items, exchange it for another product (with your consent) or will issue credit for future use.